The error, 'Could not connect to tracker at 100.1.1.1,' means that the Display PC cannot establish a connection to the Host PC via the Ethernet link.
Please check the following:
Please check the following:
- Check the Host PC: It should be turned on and running the Host Software.
- Check the Ethernet Cable that connects the Display PC to the Host PC: Unplug and firmly replug both ends of the Ethernet cable that connects the Display PC and the Host PC.
- Check the ethernet cable Host PC Port (for desktop Host PCs): If your EyeLink Host PC is a desktop computer, ensure the Ethernet cable is plugged into the correct port. It should be labelled "Display PC Ethernet".
- Check the Display PC's IP Address: Verify the network settings for the Ethernet port on the Display PC.
- The IP address should be set to 100.1.1.2
- The Subnet Mask should be set to 255.255.255.0
- All other fields should be left blank
- The IP address should be set to 100.1.1.2