Introduction

Last updated: June 8, 2018
 
SR Research Ltd. (also ‘we’, ‘our’, or ‘us’) is committed to ensuring that your privacy is protected. We aim to be as open and transparent as possible around the information we collect, including the use of ‘cookies.’ This Cookie Policy explains what cookies are and how we use them. It also explains the different types of cookies we use and how you can change or delete them. This Cookie Policy is part of our wider Privacy Policy agreement and applies to our website and Support Forum, together known as our ‘services.’

 

What is a cookie?

A cookie is a small text file stored on your computer or mobile device’s memory, and only the web server that issued the cookie can process it. A cookie collects standard internet log information or behavior information, which afterward may be used for such things as facilitating your interaction with the website or analyses of website usage. A cookie cannot read information stored on your hard drive, run programs on your device, or deliver viruses.
 

How is a cookie classified?

A cookie can be classified on a few dimensions including time (‘session’ or ‘persistent’ cookie) and purpose (‘strictly necessary’, ‘functionality’, ‘performance’, and ‘targeting / advertising’ cookie).

Session Cookies
Session cookies are only stored for the duration of your visit to a website and are deleted once the browser window is closed. For example, when you close your browser window, a Support Forum authentication cookie is removed, and on a subsequent visit to the website, you will again need to fill in the login information for the Support Forum.

Persistent Cookies
Persistent cookies are not deleted after closing your browser. For example, your username may be remembered for the login the next time you sign-in for the Support Forum.

Strictly Necessary Cookies
Strictly necessary cookies are needed for a website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you such as setting a privacy preference.

Functionality Cookies
Functionality Cookies enhance your use of our services. These cookies are used to personalize content for you such as showing your name and remembering your preferences.

Performance Cookies
Performance cookies allow us to monitor the use of our website including the pages you use, the length of time on a page, and other performance metrics.

Targeting / Advertising Cookies
Targeting cookies are placed by third-party sites and advertising partners, so they can build a profile of your interests. These cookies track your browsing habits so that you can later be shown targeted ads on other websites and apps.

 

What first-party cookies do we use?

A ‘first-party cookie’ is a cookie that is set by our website, components of our website (e.g., our plugins, content management system, and web analytics service), or our Support Forum. You can adjust your browser settings to not accept these cookies; links to instructions are available for popular browsers towards the bottom of the page. The following are first-party cookies set by our services:

Cookie Notice
We use the Cookie Notice pop-up plugin to garner consent on our website. The Cookie Notice plugin sets one cookie on your device, and it collects no personal data:

cookie_notice_accepted (persistent, strictly necessary cookie) records if a user has accepted our website’s use of cookies. The cookie is not set to expire.

 
Google Analytics
We use Google Analytics to count visits on our website and Support Forum, see the pages that are the most popular, etc. All the information these cookies collect are anonymous, including your IP address, and any data we see is aggregated data. This data is sent to Google and stored on servers in the United States. Google’s Privacy Policy outlines the steps they take to keep the data safe, and Google has an opt-out browser add-on.

_ga (persistent, performance cookie) distinguishes users and expires in two years.

_gid (persistent, performance cookie) distinguishes users and expires in 24-hours.

_gat_gtag_UA_29220170_1 (session, performance cookie) throttles request rate and expires in one minute.

_utma (persistent, performance cookie) is used to identify unique visitors and expires in 2 years.

_utmz (persistent, performance cookie) holds information about the way you entered the website including keywords used in Google, campaigns like AdWords or affiliate marketing. It is set for six months.

 
vBulletin
vBulletin sets a number of cookies to make our Support Forum functional. Disabling these cookies may make some parts of the Support Forum non-functional.

bblastactivity (session, functionality cookie) records the time you were last active on the forum to update your public profile .

bblastvisit (session, functionality necessary cookie) records the time of your last visit to the forum, so you can be brought updates.

bbpasword (persistent, functionality cookie) enables auto-login on subsequent visits. Your password is stored only if ‘Remember me’ is checked on loggin. The cookie expires in one year.

bbsessionhash (session, functionality necessary cookie) is a randomly generated hexadecimal string used for security purposes.

bbuserid (persistent, functionality cookie) enables auto-login on subsequent visits. Your User Name is stored if ‘Remember me’ is checked on loggin. This cookie expires in one year.

PHPSESSID (session, strictly necessary cookie) establishes a user session and passes state data via a session cookie. It helps maintain a logged-in status for a user between pages.

bbnp_notices_displayed (session, strictly necessary cookie)

 

What third-party cookies are used?

A ‘third-party cookie’ is a cookie that is set by a third-party website. While you are browsing a website, a third-party website may also set cookies on your device. Should you wish to not accept these cookies, you can adjust your browser settings to not accept these cookies; links to instructions are available for popular browsers towards the bottom of the page.
 
Google YouTube
We use Google YouTube, a third-party site, to show our embedded video content on our website and Support Forum and to store videos. YouTube Cookies are only installed when a YouTube video plays.

YSC (persistent, targeting cookie) registers a unique ID to keep statistics of what YouTube videos you view.

GPS (persistent, targeting cookie) registers a unique ID on mobile devices to enable tracking based on geographical GPS location.

PREF (persistent, targeting cookie) stores your preferences and other information, in particular preferred language, how many search results you wish to be shown on your page, and whether or not you wish to have Google’s SafeSearch filter turned on. It is set to expire in one year and 8 months.

VISITOR_INFO1_LIVE (persistent, targeting cookie) measures your bandwidth to determine whether you get the new player interface or the old. It is set to expire in 6 months.

 

Google AdWords

We use the ‘Google AdWords’ online advertising program, and its remarketing and conversion tracking options are set up on our website. When you visit our website, these cookies and similar tracking technology will only be placed on your device if you press ‘Accept’ on our cookie policy pop-up. Also, if you do not wish to see ads from SR Research on the Google Search Network, you can opt out by visiting, Google’s Ads Settings or opt out of a third-party vendor’s use of cookies by visiting the Network Advertising Initiative opt-out page.
 
Remarketing
Google AdWords Remarketing allows us to tailor our marketing to show you our ads in the Google Search Network. The Google AdWords remarketing tag installs cookies on users’ computers. Google uses these cookies to follow people’s browsing behavior, generally for up to 30 days after the visit. Based on this data, Google will show users interest-based ads the next time they either search on Google search websites, with any of their Search Partners, or visit another site in the Google Display Network. This cookie does not identify you or give access to your computer or mobile device.
 
Conversion-Tracking
The Google AdWords conversion-tracking cookie is set on the user’s browser if the user clicks on our ad in the Google Search Network. If the user visits a certain page of this website and if the cookie has not yet expired, Google and we will be able to tell that the user clicked on the ad and was forwarded to this page. We see see only aggregated conversion statitics and no personal data.
 

How do I adjust browser settings to control cookies?

Some web browsers allow you to delete cookies and set it so that whenever you close your browser, any cookies that have been put on during that session of browsing will be deleted. You can also set your browser to refuse cookies. If you set your browser to refuse cookies, some parts of this website might not function correctly. Here are instructions for adjusting cookie preferences for some popular browsers:

Chrome
Firefox
Internet Explorer
Microsoft Edge
Safari
Safari for iOS

 

Assent to cookie policy

Website
If the settings on your browser are adjusted to accept cookies to view the SR Research Ltd. website along with (a) your confirmation to accept cookies on our cookie pop-up or (b) your continued use of our website, we take that as confirmation that you consent to our use of cookies. You can at any time set your web browser to reject these cookies, and we provide instructions should you wish to remove or not use cookies. If you do so, some parts of our website might not work properly.
 
Support Forum
If the settings on your browser are adjusted to accept cookies for the SR Research Ltd. Support Forum and you continue to use our Support Forum, we take that as confirmation that you consent to our use of cookies. As with our website, you can at any time set your web browser to reject the Support Forum cookies (instructions are in this policy). If you do so, some parts of our Support Forum might not function.
 

How do I contact you?

Our website uses WordPress, third-party services, and third-party plugins. It is difficult for us to notice every cookie, particularly after software updates. If you have noticed a cookie that is not outlined in our Cookie Policy, please contact us. Also, feel free to contact us with any questions or concerns about how this website uses cookies.

SR Research Ltd.
35 Beaufort Drive
Ottawa, Ontario, Canada, K2L 2B9

Phone: 613-271-8686 | Toll Free: 1-866-821-0731  | Fax: 613-482-4866 | Email: privacy@sr-research.com.